Terms & Conditions

KITTS CAMPSITE TERMS & CONDITIONS

Paying For Your Trip

• Full payment is required to secure your booking.
• There is a minimum two-night fee at weekends and three-night fee over bank holidays.
• Adults are classed as aged 16 years and above.
• Infants aged under 3 years old can stay for free.
• Last minute bookings of one-night stays may be accepted at our discretion.

Cancellation Policy

• If a booking is cancelled more than 30 days before arrival, you will receive a refund less
  £25 (per pitch).
• If a booking is cancelled in less than 30 days before arrival, there will be no refund.
• As always, we recommend travel insurance to cover cancellation, loss, damage or injury.
• A pitch is defined as the area required for 2 adults or 2 adults & 2 children.

Furnished Accommodation

• If you have elected to hire our furnished accommodation, the cost includes the camping
  fees.
• Furnished accommodation includes a raised single and double camp beds, flooring, low
  table, lantern and cushions. They do not include bedding as standard.
• Please note you will need to bring your own bedding (sheets, duvets, sleeping bags,
  pillows) unless you have hired these from us as an extra.
• If furnished accommodation booking is cancelled more than 30 days before arrival, 50%
  of your payment will be returned.
• If a furnished accommodation booking is cancelled less than 30 days before arrival, there
  is no refund.
• As always we recommend travel insurance to cover cancellation, loss, damage or injury
  etc.

Force Majeure

• We are not liable for refunds or expenses you incur in the event we are prevented from
  fulfilling your booking as a result of circumstances beyond our control.
• Such circumstances shall include (but not be limited to) war, terrorism, riots or civil
  unrest, industrial action, flooding, natural disasters, epidemics, health risks, or such
  similar events ("Force Majeure").
• We recommend that you have adequate travel insurance in place to cover this.

Arrival & Departure

• The earliest check-in is 3pm and the latest check-in is 8pm.
• Check-out is 12pm on your day of departure.
• Please follow the address on the website for directions, but you can also find our
  campsites on Google Maps.
• If you have problems finding the campsite, please contact us via email or telephone.

Day visitors

• We have a total occupancy for each campsite and we limit the number of guests
  that we allow on site,  therefore we may not be able to allow day visitors.  Please contact us in advance if you wish to invite someone.  There will be a small charge and we cannot allow your visitor to park any vehicle on the site.

Vehicles allowed on site

• VW-sized campervans are welcome but we do not have access for caravans, large
  camper vans or motorhomes. Oversized vehicles will not be permitted on site.
• Parking is on your pitch and only one car is permitted per family unit, consisting of 4
  people.
• Kitts Campsite will not be held liable for any damage to vehicles that get damaged due to
  driving on land operated by Kitts Campsite.

Dogs

• We are happy to welcome dog owners, who have well behaved dogs on a lead.
• Owners of an un-attended dog will be required to leave and without
  compensation.

Campfires

• Each booking area has at least one fire pit for you to use.
• Please ensure that fires are only built on prepared fire pits, or specifically marked areas.
• It is strictly forbidden to start a fire on unburned ground.
• We insist that all firewood burned on site is bought through us. We have plentiful supplies
  of firewood (£10 per crate) & kindling (£5 per starter kit).
• Our campsites are surrounded by woodland, which is under threat from destructive
  diseases such as Dutch Elm disease, Ash Dieback and Bleeding Canker in Horse
  Chestnuts. These may be spread by spores from burning wood and while we are sure
  our wood is disease-free, we cannot take the risk on wood from unknown sources.
• We also do not allow processed wood, which are invariably polluting & include nails and
  other metal objects. Our meadows are grazed by livestock in the closed season and
  these can cause suffering and death.

Barbecues

• We only allow BBQ’s that are off-the-ground, but you can have a campfire barbecue if
  you wish (bring a grid).
• Disposable BBQ’s are strictly not allowed.

Anti-social behaviour / Noise policy

• Non-acoustic music is not allowed (ie radios, phones, car stereos etc.) and while we
  tolerate acoustic music, people must be considerate of their neighbours.
• Banter around the fire until the early hours is encouraged, but quiet time is after 10pm
  and before 7am.
• Disorderly behaviour, gratuitous noise, shouting, singing or screaming will not be
  tolerated. We reserve the right to immediately ask you to leave should this occur.
• Hen & Stag parties are not permitted unless they have been permitted by Kitts Campsite.
• We do not allow fireworks, Chinese lanterns, generators, silent discos (unless organised
  by Kitts Campsite), or anything that will negatively affect the enjoyment, peace and
  tranquility of your neighbour.
• We reserve the right to ask for the cessation of any such item immediately.

Rubbish & Waste

• We ask that all rubbish is removed from the site and note that you will need to bring bin
  bags with you. We manage our campsites sustainably and we cannot deal with large
  amounts of rubbish.
• As such, we suggest that all dirty / wet waste is kept separate from dry / clean waste to
  allow a comfortable journey away from the site.
• Local recycling centres are open (9am to 6pm) 7 days a week. They are at Maresfield
  (TN22 2HN); Lewes (BN7 3PS); Forest Row (RH18 5DW) & Burgess Hill (RH15 8AR).

Personal Property & Injury

• When Camping with Kitts Campsite, you accept that we cannot be held liable for any
  accident or injury sustained during your visit and we accept no responsibility for loss or
  damage to any of your property.
• Please be aware that there may be unfenced ponds, streams, steep banks, uneven
  ground and tree swings on site, so children should not be left unattended at any time.
• In making this booking you are accepting full responsibility for yourself, your booking
  party and your children and you are agreeing to abide by our terms and conditions.

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